Refund Policy

At IPTV-RESELLER.INFO, we strive to ensure your satisfaction with our IPTV services. This Refund Policy outlines the terms under which you may request a refund for your purchase.

1. Refund Eligibility

Refunds may be issued under the following conditions:

- The IPTV service was not delivered or activated within the agreed timeframe

- The service is proven to be non-functional despite troubleshooting

- A technical fault on our side prevented access for more than 48 consecutive hours

2. Refund Request Window

All refund requests must be submitted within 48 hours of purchase. After this window, all sales are considered final and non-refundable.

3. Non-Refundable Scenarios

Refunds will not be granted in the following cases:

- Issues caused by your device, internet connection, or third-party apps

- Failure to read the service description before purchasing

- Change of mind or accidental purchase

- Use of the service beyond the initial trial or activation period

4. Reseller-Specific Terms

Resellers are responsible for handling end-user refund requests. We do not issue refunds directly to reseller customers. All disputes must be resolved by the reseller in accordance with this policy.

5. How to Request a Refund

To request a refund, please email us at contact@iptv-reseller.info with the following details:

- Your order ID or invoice number

- Registered email address

- Reason for the refund request with any relevant screenshots or descriptions

6. Processing Time

Approved refunds will be processed within 5–7 business days via the original payment method. You will be notified via email once the refund has been completed.

7. Contact

If you have any questions about this Refund Policy, please contact us at:
conatct@iptv-reseller.info